Corporate Gifting Sales Representitive
Siligrams Siligrams Concord, MA Concord, MA Full-time Full-time $19 - $28 an hour $19 - $28 an hour Astec Designs is a fast growing ecommerce startup that designs, markets, produces, and fulfills orders for various customizable silicone products, including Siligrams ice trays and May & Lou dog biscuit molds.
These goods are produced in-house through a technology-driven manufacturing process of our own design.
After just two years in business, we have grown to over 30 employees, were recently featured on NBC's Today Show, and have produced personalized products for the likes of Brooklyn Nine-Nine, Ebay, and the Atlanta Falcons.
Adaptability, positivity, and effective communication have been critical to our success as we further develop our manufacturing process and technology, expand our product offerings, and establish new brands and distribution channels.
Our team members enjoy an energetic work environment and company culture where every individual has a noticeable and appreciated impact and has the opportunity for transformational personal and professional growth.
Job Overview:
We are seeking a detail-oriented and organized individual to join our team as a sales representative.
In this multifaceted role, you will provide essential administrative support while also assisting with bulk order inquiries for our personalized gift products.
You will be responsible for coordinating customer communication, assisting with quote preparation, and collaborating with the production department to ensure timely order fulfillment.
You must be comfortable speaking on the phone, and cold calling sales leads.
If you have strong communication skills, exceptional organizational abilities, and a customer-centric approach, we invite you to apply for this exciting opportunity.
Responsibilities:
Bulk Order Inquiry Support:
Handle incoming bulk order inquiries from corporate clients interested in our personalized ice tray product.
Respond promptly to inquiries, gather necessary information, and assist with preparing accurate quotes based on customer requirements.
Sales Outreach:
Develop new sales relationships, and find new opportunities to make sales by cold calling, emailing, researching, and following up diligently.
Customer Communication:
Interact with customers via email and phone to address inquiries, provide product information, and offer exceptional customer service.
Maintain professional and courteous communication at all times, ensuring prompt and accurate responses.
Quote Preparation and Order Management:
Assist in the preparation of detailed and competitive quotes for bulk orders.
Collaborate with the production department to ensure realistic lead times and availability of requested quantities and customizations.
Update and maintain accurate customer records and order information in the database.
General Administrative Support:
Perform various administrative tasks, including data entry, filing, scheduling appointments, and organizing documents.
Maintain office supplies and equipment, ensuring a well-organized work environment.
Order Fulfillment Coordination:
Collaborate closely with the production department to ensure customer deadlines are met.
Communicate order specifications, quantities, and customization requirements accurately and promptly.
Assist with order fulfillment, packaging, and troubleshooting any issues that arise during the production process.
Customer Service:
Provide excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
Act as a liaison between customers and internal teams to ensure effective communication and timely resolution of any concerns.
Requirements:
Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
Excellent written and verbal communication skills to interact with customers, team members, and external stakeholders.
Sales aptitude Proficiency in email and phone communication.
Detail-oriented mindset with a high level of accuracy in data entry and record-keeping.
Ability to work independently and take initiative in a fast-paced environment.
Customer-centric approach with a focus on delivering exceptional service.
Familiarity with basic office software, such as word processing and spreadsheet applications.
Flexibility and willingness to adapt to changing priorities and assist in various tasks as needed.
Previous experience in administrative support, customer service, or order management is preferred.
Education and
Experience:
High School Degree Able to read and write in English Work Environment:
Employee works in an office environment; this position is not remote.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; and talk or hear.
Job Type:
Full-time Pay:
$19.
00 - $28.
00 per hour Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
These goods are produced in-house through a technology-driven manufacturing process of our own design.
After just two years in business, we have grown to over 30 employees, were recently featured on NBC's Today Show, and have produced personalized products for the likes of Brooklyn Nine-Nine, Ebay, and the Atlanta Falcons.
Adaptability, positivity, and effective communication have been critical to our success as we further develop our manufacturing process and technology, expand our product offerings, and establish new brands and distribution channels.
Our team members enjoy an energetic work environment and company culture where every individual has a noticeable and appreciated impact and has the opportunity for transformational personal and professional growth.
Job Overview:
We are seeking a detail-oriented and organized individual to join our team as a sales representative.
In this multifaceted role, you will provide essential administrative support while also assisting with bulk order inquiries for our personalized gift products.
You will be responsible for coordinating customer communication, assisting with quote preparation, and collaborating with the production department to ensure timely order fulfillment.
You must be comfortable speaking on the phone, and cold calling sales leads.
If you have strong communication skills, exceptional organizational abilities, and a customer-centric approach, we invite you to apply for this exciting opportunity.
Responsibilities:
Bulk Order Inquiry Support:
Handle incoming bulk order inquiries from corporate clients interested in our personalized ice tray product.
Respond promptly to inquiries, gather necessary information, and assist with preparing accurate quotes based on customer requirements.
Sales Outreach:
Develop new sales relationships, and find new opportunities to make sales by cold calling, emailing, researching, and following up diligently.
Customer Communication:
Interact with customers via email and phone to address inquiries, provide product information, and offer exceptional customer service.
Maintain professional and courteous communication at all times, ensuring prompt and accurate responses.
Quote Preparation and Order Management:
Assist in the preparation of detailed and competitive quotes for bulk orders.
Collaborate with the production department to ensure realistic lead times and availability of requested quantities and customizations.
Update and maintain accurate customer records and order information in the database.
General Administrative Support:
Perform various administrative tasks, including data entry, filing, scheduling appointments, and organizing documents.
Maintain office supplies and equipment, ensuring a well-organized work environment.
Order Fulfillment Coordination:
Collaborate closely with the production department to ensure customer deadlines are met.
Communicate order specifications, quantities, and customization requirements accurately and promptly.
Assist with order fulfillment, packaging, and troubleshooting any issues that arise during the production process.
Customer Service:
Provide excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
Act as a liaison between customers and internal teams to ensure effective communication and timely resolution of any concerns.
Requirements:
Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
Excellent written and verbal communication skills to interact with customers, team members, and external stakeholders.
Sales aptitude Proficiency in email and phone communication.
Detail-oriented mindset with a high level of accuracy in data entry and record-keeping.
Ability to work independently and take initiative in a fast-paced environment.
Customer-centric approach with a focus on delivering exceptional service.
Familiarity with basic office software, such as word processing and spreadsheet applications.
Flexibility and willingness to adapt to changing priorities and assist in various tasks as needed.
Previous experience in administrative support, customer service, or order management is preferred.
Education and
Experience:
High School Degree Able to read and write in English Work Environment:
Employee works in an office environment; this position is not remote.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; and talk or hear.
Job Type:
Full-time Pay:
$19.
00 - $28.
00 per hour Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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