Call Center/Scheduling - MUST RESIDE IN MASSACHUSETTS
Concord, MA Concord, MA Full-time Full-time Estimated:
$38.
8K - $49.
1K a year Estimated:
$38.
8K - $49.
1K a year 9 hours ago 9 hours ago 9 hours ago Do you love to talk on the phone and would like to do so from the comfort of your home? We need you! Dermatology Associates of Concord has served our area and surrounding towns for over thirty-five years.
With two offices in Concord, Cambridge and Waltham, we provide complete skin care for all aspects of medical, surgical and cosmetic Dermatology for all age groups.
We are looking for a new team member for our remote Call Center! This position requires training in our Concord location for at least one month before it will become a remote position.
Summary:
The Patient Specialist schedules appointments for patients by telephone or in person by performing the following duties as well as supporting the administrative/registration team with remote check in as needed.
Essential Duties and Responsibilities include the following.
Schedules appointments and enters appointment date and time into Practice Management system.
Records when appointments have been filled or canceled.
Telephones or writes patients to remind them of appointments.
Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a chart note for response by medical personnel.
Assists with other medical office needs, including prescription refills and obtaining prior authorizations for prescriptions.
Supervisory Responsibilities - This job has no supervisory responsibilities.
Excellent verbal and written communications with the ability to interact professionally with patients, family, staff and physician.
Hours between 8:
15am and 4:
45pm depending on shift available.
Benefits available after 90 day probationary period.
Internet stipend.
Resumes only accepted via email.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
$38.
8K - $49.
1K a year Estimated:
$38.
8K - $49.
1K a year 9 hours ago 9 hours ago 9 hours ago Do you love to talk on the phone and would like to do so from the comfort of your home? We need you! Dermatology Associates of Concord has served our area and surrounding towns for over thirty-five years.
With two offices in Concord, Cambridge and Waltham, we provide complete skin care for all aspects of medical, surgical and cosmetic Dermatology for all age groups.
We are looking for a new team member for our remote Call Center! This position requires training in our Concord location for at least one month before it will become a remote position.
Summary:
The Patient Specialist schedules appointments for patients by telephone or in person by performing the following duties as well as supporting the administrative/registration team with remote check in as needed.
Essential Duties and Responsibilities include the following.
Schedules appointments and enters appointment date and time into Practice Management system.
Records when appointments have been filled or canceled.
Telephones or writes patients to remind them of appointments.
Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a chart note for response by medical personnel.
Assists with other medical office needs, including prescription refills and obtaining prior authorizations for prescriptions.
Supervisory Responsibilities - This job has no supervisory responsibilities.
Excellent verbal and written communications with the ability to interact professionally with patients, family, staff and physician.
Hours between 8:
15am and 4:
45pm depending on shift available.
Benefits available after 90 day probationary period.
Internet stipend.
Resumes only accepted via email.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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