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Patient Account Specialist I (HAS)

Patient Account Specialist I (HAS)
Job Ref: 16547
Category: Clerical & Administrative Support
Location:
Emerson Hospital, Baker Ave Facility, 310 Baker Ave, Concord, MA
Department: Patient Accounts 1-907
Schedule: Part Time
Shift: Day shift
Hours: 28 hours per week 8-230
Job Summary
The Patient Account Specialist I (PAS-I) reports to the Manager of Patient Accounts, and is responsible for all insurance billing and follow-up from third party payers for Home Health Services. The PAS-I will resubmit accounts to third parties and resolve accounts to a zero balance. The PAS-I must be proficient in both verbal and written communication and should possess basic knowledge in third party billing and reimbursement. He/She is responsible for following Emerson Hospital standards for proper account documentation and very good communication skills with management level for reporting issues/concerns with problem accounts.
Minimum Qualifications
Education
HS Diploma or General Education Degree, Associates Degree preferred.
Experience
One to two years' experience in Home Care billing/hospital or medical office billing preferred.
Knowledge of ICD-10/HCPCS/CPT4 Coding desired. Basic knowledge of third party insurance plans and how they relate to inpatient and outpatient benefit structure preferred. Familiarity with medical terminology helpful.Licensure and/or Certification
Certified Patient Accounts Technician (CPAT) desired.
Skills
Must be able to communicate effectively when in contact with insurance carriers, third party payers, and
patients.
Must be able to understand Medicare, Medicaid, Blue Cross and Managed Care contracts.
Must have the ability to learn and understand patient accounting policies and procedures and how the Accounts Receivable computer system works. Must have the ability to use a computer, calculator, fax machine, copier and other office tools efficiently in order to meet performance goals.
Intermediate knowledge of Microsoft Word and Excel; and the ability to learn new programs and systems
Dependable in both production and attendance Excellent customer service skills. Ability to read, write, and communicate in English. Ability to maintain confidential information.
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Company Description:

Since 1911, our communities have looked to us to provide the most sophisticated, high-quality care available, close to home.


Today, Emerson has grown to become a regional health system serving over 300,000 individuals in 25 communities in our area. And while much has changed, our commitment has remained the same: to provide advanced care in an atmosphere of warmth and compassion. It's why we continually invest in new technologies and treatments. And it's why we invest so heavily in our people - in their education, their growth, their futures.




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